Terms of service
Last updated: July 29, 2026
Welcome to Generam. These Terms of Service ("Terms") govern your access to and use of generam.shop (the "Site") and any purchase you make through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on the Site. By placing an order, you represent that you meet this requirement.
2. Products and Pricing
We make every effort to display accurate product descriptions, images, and pricing for our generators and related equipment. However, we do not warrant that product descriptions or other content are error-free. All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or correct pricing errors at any time without prior notice.
3. Orders and Payment
By placing an order, you are making an offer to purchase the selected product(s) subject to these Terms. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability. Payment must be made in full at the time of purchase through our supported payment methods.
4. Shipping
We currently ship within the United States only. Estimated delivery time is 7–14 business days from the date of purchase. See our Shipping Policy for full details.
5. Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy, available on our Site.
6. Product Use and Safety
Our products, including portable generators, involve inherent risks if not used, maintained, or stored properly. You are responsible for reading and following the manufacturer's instructions, warnings, and safety guidelines included with your product. Generam is not responsible for injury, property damage, or loss resulting from improper use, installation, or maintenance of any product purchased through the Site.
7. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Generam or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written permission.
8. Acceptable Use
You agree not to use the Site for any unlawful purpose, to attempt unauthorized access to our systems, to interfere with the Site's operation, or to engage in any conduct that restricts or inhibits any other person's use of the Site.
9. Third-Party Links and Services
The Site may contain links to third-party websites or services, including our payment and shipping partners. We are not responsible for the content, policies, or practices of any third-party sites.
10. Disclaimer of Warranties
The Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, except as required by law or as provided by the applicable product manufacturer's warranty.
11. Limitation of Liability
To the fullest extent permitted by law, Generam shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it, including but not limited to loss of use, data, or profits.
12. Indemnification
You agree to indemnify and hold Generam harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site or products.
13. Governing Law
These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
15. Contact Us
Questions about these Terms? Contact us at:
Generam W 10th St NE Rome, GA 30165 United States Email: support@generam.shop